It’s possible that you submitted an account request but haven’t received your login details yet. This can happen for several reasons:
You used a private email address We always perform a double‑check to ensure that you are a practitioner and not a client. Because of this, private email addresses may be rejected. Try submitting your request again using a work email address, or contact Psylaris Support.
The login email may have ended up in your spam folder If our support address is not yet recognized by your mailbox, the email might be filtered out. To prevent this in the future, add our email address to your trusted contacts.
A technical issue may have occurred If neither of the above applies, the email may not have been sent or received correctly due to a technical error. In that case, please contact Psylaris Support and ask them to resend the login email.